Facilitate internal communication with messaging apps for work

7 of May, 2025

The messaging applications for work help to improve the internal communication, an aspect that has become a fundamental pillar for the success of any company. For this reason, those entities that invest in effective communication are usually more productive and have more committed teams.

Do you want to discover everything about work messaging applications? We’ll tell you all about the internal communication software and how to use them effectively. Pay attention!

The importance of more efficient internal communication

Internal communication is not just a means to transmit information; it is the fabric that binds members together and promotes a positive work environment. For this reason, using messaging applications for work can make a difference. A good internal communication software can have multiple benefits such as:

Encourage collaboration: employees who communicate effectively can work together more efficiently, which leads to greater innovation and problem-solving. Additionally, this can occur between people located in different parts of the world, facilitating their understanding.
Increase job satisfaction: workers who feel informed and listened to are more likely to be more satisfied with their job. This, in turn, reduces staff turnover and improves morale, increasing productivity.
Improve productivity: when information flows smoothly, workers can focus on their tasks without wasting time on clarifications or misunderstandings. This streamlines work development and increases productivity.
Facilitate adaptation to change: in a rapidly changing work environment, companies that maintain open communication with an internal communication software can adapt more easily to new circumstances.

However, to achieve effective internal communication, it is essential to use the right tools, such as work messaging applications.

Advantages of having instant and transparent internal communication

Internal communication apps offer a series of advantages that can transform the way teams collaborate and communicate. Some advantages of work messaging applications are:

Immediacy

The ability to send instant messages allows staff members to resolve questions and share information quickly, avoiding the delays associated with traditional emails. Internal communication softwares facilitate this process.

Transparency

Open and accessible communication fosters a culture of transparency, increasingly demanded by workers. When the staff knows what’s happening in the organization, they feel more involved and committed.

Accessibility

Messaging applications for work are usually available on multiple devices, which means that workers can stay connected and communicated from anywhere.

Ease of use

These internal communication apps are generally intuitive and easy to use, reducing the learning curve and allowing the members of the staff to quickly adopt the new tool.

Organization of information

Many internal communication software support creating work channels or groups, facilitating the organization of information and helping the staff to effortlessly find what they need.

Work messaging applications: why use them?

Messaging applications for work are not just a trend; they are a necessity in today’s business world. Here are some reasons why you should consider their implementation in your company:

Improves collaboration between teams: internal communication apps make file exchange, the creation of work groups, and the possibility of video calls possible, hence collaboration becomes more fluid.
Reduction of emails: by using messaging applications for work, you can reduce the amount of unnecessary emails and minimize the risk of information getting lost in cluttered inboxes.
Real-time feedback: these tools allow employees to give and receive feedback instantly, improving decision-making and problem-solving.
Integration with other tools: many internal communication software integrate with other management tools, which facilitates project management and progress tracking.
Organizational culture: it fosters an open and accessible communication, contributing to a positive organizational culture, where workers feel valued and motivated.

What work messaging applications can be used?

There are various messaging applications for work that can be adapted to the specific needs of your company. Some of the most popular ones are:

Slack

This tool allows to create channels for different teams and projects, facilitating the organization of communication. It also offers integrations with other applications and services.

Microsoft Teams

Part of the Microsoft ecosystem, Teams combines messaging, video conferencing and document collaboration, making it an option of work messaging application that already use other Microsoft products.

Google Chat

This internal communication application, integrated with Google Workspace, allows teams to easily communicate and collaborate on Google documents and spreadsheets.

WhatsApp Business

Though more known for its use for personal messaging, WhatsApp Business is the work messaging application that allows organizations to effectively communicate with their customers and staff.

Sesame HR

The Human Resources software of Sesame HR, optimizes the internal communication of the company with the sending of mass communications, an internal social network wall and an HR chat channel.

This channel allows your employees to contact HR whenever they need it. From the employee panel, they can start a chat that will be notified to all members of the HR department so they can give an immediate response.

Facilitating the internal communication of your company is a crucial step to improve productivity and job satisfaction. The internal communication apps offer an effective solution to make it instantaneous and transparent. By choosing the right tool and training your team, you can transform the way your organization communicates, creating a more collaborative and efficient environment.

Don’t underestimate the power of good internal communication. The implementation of an internal communication application Sesame HR can improve it. Discover it with our free 14-day trial!

HR professional with experience in building strong 𝐜𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐯𝐞 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐢𝐞𝐬 among HR leaders. As the founder of the 𝐇𝐑 𝐂𝐥𝐮𝐛 and 𝐇𝐑 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲, I leverage my 15+ years of experience to enhance the professional landscape for HR leaders.

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tiagosantos

HR Content Specialist