How to achieve effective communication with your work team?

6 of May, 2025

Effective communication with your team is a fundamental skill that directly impacts productivity, work environment, and project success. However, making it clear and efficient isn’t easy, especially in work environments where departments are diverse and dynamics can be complex.

In this article, we’ll explore what it really means to have effective communication at work and how an internal communication software can help. Take note of everything!

What is effective communication at work?

Effective communication with your team is not just about sending messages, but making sure they are understood and promote a positive action or outcome. Assertive communication involves:

• Clarity and precision. Messages should be straightforward and easy to understand to avoid misunderstandings.
• Active listening. It is crucial that team members listen to and understand both the messages they receive and the intentions behind them.
• Empathy and respect. The way we communicate with others reflects our level of empathy and respect towards them, which is key to maintaining a healthy working relationship.
• Constant feedback. Feedback is essential for improving processes, clarifying doubts, and adjusting behaviors.

Why is it important to have effective communication with your team?

Effective communication in work teams goes beyond merely transmitting information. Within them, good internal communication is essential for achieving objectives, solving problems and improving interpersonal relationships. Some of the benefits are:

Alignment of objectives

This ensures that all employees are rowing in the same direction when it comes to objectives to be achieved and tasks to be performed, avoiding confusion.

Improves productivity and efficiency

When assertive communication is clear and effective, employees better understand their roles, expectations, and deadlines. This eliminates confusion, reduces errors and allows everyone to work toward the same goals more efficiently.

Promotes collaboration and teamwork

Effective communication facilitates collaboration, as workers can share ideas, solve problems together and contribute creative solutions. It also allows workers to identify and take advantage of each individual’s strengths.

Increases employee satisfaction

When employees feel that they can express their ideas and concerns openly and that they are heard, they tend to feel more valued and committed to the organization. Assertive communication helps to maintain a positive work environment and reduces frustration that can arise when expectations are not clear.

Reduction of conflicts

Good communication not only helps to solve problems quickly but also minimizes misunderstandings that can cause conflicts. Transparency and assertive communication allow team members to express their opinions without generating unnecessary tensions.

Greater adaptability

In a changing work environment, where priorities can vary, effective communication in work teams helps them to adapt quickly to new challenges and changes in expectations. This is crucial to maintain the team’s flexibility and resilience.

What types of team communication exist?

To understand how to improve communication in work teams, it is important to know the different types that can occur in a work environment and when to use each one:

• Verbal communication: includes face-to-face communication as well as phone calls and video conferences. It is vital for quick discussions.
• Written communication: this includes emails, reports, and instant messages. Although it may lack the immediacy of verbal communication, it is essential for documenting decisions and keeping a clear record of conversations. Internal communication software can be crucial.
• Non-verbal communication: often ignored, includes gestures, facial expressions, and body language. It plays a critical role in how messages are interpreted.
• Formal and informal communication: formal refers to interactions that occur within an organizational structure, while informal arises spontaneously among colleagues. Both are important for building relationships and cohesion among staff.

Benefits of effective communication with your team

In addition to the above points, effective communication with your team offers a wide range of tangible benefits for the company. These include:

• Increased team morale. Teams that communicate well typically have a more positive work environment, reducing staff turnover and increasing talent retention.
• Improvement in decision making. As it allows relevant information to reach those who need it quickly, which facilitates a more informed and timely decision making.
• Greater innovation. Teams that maintain good assertive communication are more likely to exchange innovative ideas and implement creative solutions.
• Greater organizational transparency. This is key for everyone to understand the vision, mission and objectives of the entity, generating trust in the management and leadership.

5 tips for achieving effective communication with your team

To achieve effective communication in work teams, it’s important to implement certain practices that help improve clarity, understanding, and flow of information. Some tips to improve it are:

Promote active listening

Active listening is a key skill for effective communication in work teams. It’s not just about hearing, but really understanding what is being said, paying attention to details and responding in an appropriate way. Encourage your team to ask questions and express their opinions to ensure messages are understood correctly.

Promote assertive communication

Assertive communication involves expressing your thoughts, feelings, and needs clearly and respectfully, without being aggressive or passive. Promoting it makes all workers feel comfortable sharing their opinions, which contributes to better collaboration.

Establish adequate communication channels

Not all messages require the same type of channel. Therefore, the appropriate ones should be used depending on the nature of the message. For example, for a quick conversation or an important update, instant messaging tools or chat platforms may be useful, while for more detailed discussions or strategic decision-making, virtual or face-to-face meetings are more suitable.

Implementing suitable internal communication software can centralize these channels and facilitate access to these data.

Use digital tools to centralize information

In distributed teams or with staff working remotely, digital platforms are key to maintaining a clear and organized transmission of ideas. An internal communication software like Sesame HR allows centralizing all the important information, messages and updates in one place.

They achieve effective communication in a work team by facilitating quick access to information and ensuring that everyone is on the same page.

Provide constant feedback

Feedback or feedback is an essential part of effective communication in work teams. It’s not just about giving constructive criticism, but also recognizing achievements and effort.

To foster an environment where feedback is given regularly and at the right time, internal communication software makes it possible for everyone to adjust their actions and continuously improve.

Tools for effective team communication

Technology plays a key role in how to improve communication in work teams. The right internal communication tools not only facilitate interaction between team members, but also optimize collaboration and foster a more efficient work environment.

Some of the best available internal communication tools that can transform the way you convey messages to your team are:

Internal communication software

Digital platforms are essential for keeping teams connected. Internal communication software like Sesame HR, Slack or Microsoft Teams allow for instant and organized communication.

These internal communication tools help create specific channels for different projects, topics, or departments, improving message clarity. Also, they include features like bot integration, the ability to share files, and conversation organization, which facilitates the flow of information and reduces lost time.

Videoconferencing

In a work environment where remote work is becoming more common, internal communication software for video conferencing like Zoom and Google Meet are essential. They allow for virtual meetings, offering a more personal and direct alternative. They have features like screen sharing, session recording and virtual workrooms, for richer and more effective interaction.

Project management

Internal communication and project management tools are vital for keeping projects organized. They not only help in task assignment and tracking, but also enable employees to communicate about project progression and updates.

Additionally, they provide a clear vision of ongoing work and facilitate collaboration, ensuring that everyone is aligned and aware of their responsibilities.

Surveys and feedback

Survey platforms like SurveyMonkey or Google Forms are valuable applications for collecting opinions and suggestions anonymously. This promotes a more open and sincere dialogue, allowing team members to express their thoughts without fear of retaliation.

On the other hand, they can be used to assess the work climate, satisfaction and to hold feedback sessions about specific projects.

Shared documentation

Using tools for shared documentation facilitates several members working on documents simultaneously. This real-time collaboration not only improves efficiency but also ensures that everyone is informed and updated about the changes made.

These internal communication software typically include document versions, making it easier to track changes and retrieve previous information if necessary.

How does Sesame HR foster communication in work teams?

The importance of effective communication with your team lies in its effectiveness in ensuring that all members are on the same page. This is where tools like Sesame HR can make a big difference.

This internal communication system offers various advantages to facilitate the transmission of messages and collaboration within the team:

• Centralization of information: Sesame HR allows all relevant documents and communications to be available in one place, reducing confusion and improving access to information.
• Integration of tools: the platform integrates other tools, making project and task management easier without needing to switch applications.
• Feedback and recognition: Sesame HR helps manage feedback and employee recognition in a simple way, fostering a culture of open and constructive dialogue.
• Accessibility: the platform is accessible from anywhere, making it ideal for hybrid or remote teams, ensuring that everyone has access to the necessary information.

tiagosantos  

HR Content Specialist