Internal communication system for companies: How to leverage it in HR?

8 of May, 2025

Would you like to take full advantage of digital tools to better connect with your employees? Undoubtedly, it’s essential to have a good internal communication system for your business to run smoothly.

Want to know more about internal communication? In this article, we will discuss the benefits of digitizing this process and how Sesame HR can be the final solution for your business. Ready to transform the communication in your company and boost your HR department? Let’s get started!

What is a system for internal communication in a company?

Good internal communication is vital for the success of any company. An effective internal communication system allows relevant information to be shared between departments, celebrate achievements, and keeps employees motivated.

A good internal communication system includes a mix of channels such as:

Newsletters.
Intranet.
Regular meetings.
Employee panels.
Digital tools.

Undoubtedly, fluid internal communication promotes cohesion between departments and employees. Sharing information generates synergies and prevents duplications.

👉 Investing in an effective internal communication system is key to the success of any organization. If you want to know in depth how to take advantage of it to improve the work climate of your company, this guide is for you. Download it now!

How an internal communication system impacts HR

Do you want your HR team to function like clockwork? Then you need to implement a solid internal communication system. This will make your processes more efficient and productive.

Faster recruitment

With HR software like Sesame HR, you can post job offers on your intranet in a matter of minutes. Your employees will have immediate access to these opportunities and can apply quickly. This speeds up your recruitment processes and allows you to fill vacancies more agilely.

Better dissemination of information

With an internal communication platform, you can centralize the dissemination of key information for your team, from policy updates to significant events. This promotes transparency and commitment, keeping all employees informed and connected.

Constant training

Platforms like Sesame HR offer multiple options to train your workers virtually. You can implement e-learning courses, organize video calls or webinars, and have a repository with training material. Your employees can access these resources anytime and from anywhere. This translates into a continuous improvement of skills and increased motivation.

An internal communication system is crucial in empowering your human resource team and achieving the best results. With tools like Sesame HR, you can modernize your processes, gain agility, and build a solid work culture in your organization.

Effective onboarding

Good internal communication helps new employees integrate more quickly. Through an internal communication system, new team members can easily access resources, meet their colleagues, and understand the organizational culture.

Talent management

Keeping workers informed about development opportunities, promotions, and training is essential. An internal communication software allows HR to share updates efficiently and ensures that everyone is aware of what’s happening in the organization.

Work climate

An internal communication system encourages a positive work environment. Through surveys and feedback, the HR department can obtain valuable information about the state of the work climate and act accordingly.

Conflict resolution

Clear and effective internal communication helps prevent misunderstandings and conflicts among staff members. When information is properly shared, the chances of it being misunderstood are reduced.

Objectives of an internal communication system

A good internal communication system pursues several key objectives for the HR department:

1. Cross-communication

Internal communication systems cover any information relevant for a company’s employees. It’s important that these messages reach all departments and sections of the organization.

For this, multiple functionalities can be used. In HR, downward communications include:

Manager to file work documentation.
Calendar to organize tasks.
Calendar with schedules and holidays.
News related to changes in the workplace.

On the other hand, upward communication allows employees to express their opinions and ideas:

Work climate and satisfaction surveys.
Suggestion boxes.
Personal interviews.

An HR software like Sesame HR facilitates a company’s internal communication.

2. Greater coordination

An internal communication tool allows you to share any kind of relevant information for your team, in a centralized way.

From changes in policies to important dates, all your employees will be aware of what’s happening in the company.

Which facilitates coordination between areas and teams. Everyone is aware of the objectives, projects, and activities of others, which allows them to work more efficiently.

3. Renewed sense of belonging

An effective internal communication ensures that all employees understand the vision and values of the company. In this way, they can work towards the same goals.

When employees are well informed, they feel that they are part of a common project. This increases their motivation, commitment, and job productivity.

Moreover, a renewed sense of belonging can help reduce staff turnover and improve talent retention.

Employees who feel like part of a common project and valued within the organization are more likely to remain in their jobs long term.

This not only saves the company resources invested in hiring new employees but also contributes to the sustainable growth of the business.

4. Automations with Artificial Intelligence

Artificial Intelligence (AI) has arrived in HR to stay. Thanks to AI, you can automate processes, also when generating your internal communications.

With AI, you can draft personalized communications instantly, perfectly suited for your interactions with the team. Also, you can schedule them at the time you wish.

On the other hand, AI can quickly and intelligently analyze large volumes of data. For example, it can detect what functions are most efficient for communication. This kind of insight will allow you to make better HR decisions.

In this way, AI becomes a powerful tool to enhance the efficiency and experience of your HR processes.

5. Communication KPIs under control

With your internal communication system, you can measure how information transmission is working. Key Performance Indicators or KPIs are metrics that allow you to understand the impact of your communication efforts.

Some internal communication KPIs you can measure include:

Participation in communication activities: measures how many employees attend meetings, read newsletters, etc. This will give you an idea of how effective your strategy is in reaching everyone.
Satisfaction with communication: conduct regular surveys to know your collaborators’ opinions about internal communication. Ask things like: What communication channels do you use the most? What would you improve?
Response time: measures how long it takes your employees to respond through internal communication channels. This is key to knowing if they trust and maintain a good relationship.

👉 Tools like Sesame HR will allow you to automate the measurement of these KPIs and obtain regular reports on the performance of your internal communication strategy.

Thanks to the HR reports, you will be able to detect areas of opportunity and make continuous improvements. Ultimately, you will ensure that information flows effectively in your organization. Are you ready to try them? Request a demo now!

Sesame HR: the ultimate internal communication tool for businesses

Internal communication is essential for the success of any company, as it helps employees understand the company’s objectives, work together effectively, and feel committed to their work.

Having a quality internal communication system like Sesame HR allows you to improve the business performance thanks to features such as:

Wall: the Sesame HR wall provides a virtual space where employees can share information, relevant news, and highlighted achievements.
Communications: they serve to spread important messages to all staff quickly and efficiently. Be they policy updates, event reminders, or relevant announcements.
Notifications and alerts: keep employees informed about major changes within the application.
Direct chat with HR: you can speed up the resolution of inquiries, the management of leave requests, and attend to any personnel-related need.
Communication KPIs: consult with Sesame HR the metrics to evaluate the effectiveness of internal communication within your organization.

If you want to improve the internal communication system in your company, don’t hesitate to stop by the Sesame HR blog, where you’ll find plenty of articles and guides dedicated to it. What are you waiting for? We are your go-to HR software!

HR professional with experience in building strong 𝐜𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐯𝐞 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐢𝐞𝐬 among HR leaders. As the founder of the 𝐇𝐑 𝐂𝐥𝐮𝐛 and 𝐇𝐑 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲, I leverage my 15+ years of experience to enhance the professional landscape for HR leaders.

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tiagosantos

HR Content Specialist