Transparency in communication: the key to good leadership

6 of May, 2025

Transparency in communication is an essential pillar for building a healthy, effective, and trustworthy work environment. In an increasingly dynamic and competitive corporate world, companies that practice open communication not only foster trust within their teams; they also develop more effective and genuine leadership.

Although many organizations talk about the importance of transparency in communication, few manage to implement it in a consistent and sustained manner. Do you want to know how internal communication software can help you? Don’t miss everything we have to tell you next!

What does it mean to speak transparently at work?

Transparency in communication in the workplace is not just about sharing information clearly, but also about being honest and open about processes, decisions, and situations that impact the company and its employees. This implies:

Providing relevant data.
Encouraging questions.
Maintaining a constant feedback channel.

When leaders and teams communicate transparently, employees feel part of the process, which increases their commitment and alignment with the company’s objectives. Likewise, transparency in communication is linked to sincerity.

That is, it is not just about communicating what is positive or favorable, but also the difficult situations or the challenges that are being faced. A leader should be able to communicate both successes and difficulties directly and without beating around the bush.

5 ways to work transparency in your internal communications

Working on transparency in internal communication is a challenge, but with some simple practices any organization can implement them successfully. Here we share five ways to do it:

Clear and accessible communication

For messages to be truly transparent, they must be clear and accessible to all. This means using straightforward language and avoiding technical jargon that could confuse employees. Clarity is essential to avoid misunderstandings and maintain trust.

Foster a feedback environment

It is not enough for leaders to transmit messages; it is also important for workers to be able to share their opinions and concerns openly. To achieve this, feedback channels can be implemented, such as climate surveys or regular meetings.

With internal communication tools, all of these can be carried out, making ideas and issues shared constructively and generating a mutual trust environment.

Share key information timely

In situations of significant changes, such as restructurings, new projects or crises, speed in communication is key. Keeping everyone informed of events in real time is a demonstration of transparency and can be achieved with the right internal communication software.

Be honest even in difficult times

Leaders should show that they can face difficult situations with honesty. When the challenges of the company are conveyed, employees appreciate the frankness. Transparency in communication makes all members feel part of the entity, which fosters an environment of collaboration and proactivity.

Use technology to facilitate internal communication

Today, digital tools are fundamental for good communication. The use of internal communication software facilitates the transmission of messages and collaboration between teams, ensuring that all relevant information is accessible to all members of the organization.

Transparency and leadership: why they must go hand in hand?

Transparent leadership goes beyond being a simple management technique; it is a style that fosters trust, honesty and respect. When managers practice transparency in communication, they not only improve staff morale, they also strengthen the relationship between the different levels of the organization.

Building trust

Trust is the foundation of any high-performance team. If a leader does not have transparency in communication, it can generate uncertainty and distrust.

A manager who communicates their decisions and the reasoning behind them shows that they value the participation and commitment of their collaborators. By doing this consistently, employees trust their leadership more and are more motivated to follow their guidelines.

Increase commitment and motivation

A transparent directive not only transmits, it also inspires. Workers who understand the company’s vision, challenges, and common goals feel part of the project and more committed to the success of the organization.

When transparency in communication is evident in decisions and processes, the team feels involved, increasing their motivation and productivity.

Resolve conflicts proactively

Transparency in communication aids in more effective conflict resolution. When problems are discussed openly, it is easier to address them immediately before they become larger issues.

Transparent leaders are seen as approachable people, willing to listen and resolve conflicts fairly.

Strengthen the company’s reputation

Transparency in communication can extend outside the organization. A company that promotes open and sincere communication is perceived as more trustworthy by customers, partners, and society in general.

This strengthens the reputation and corporate image, which can lead to more talent attraction and a stronger customer loyalty.

Work on transparency in internal communication with Sesame HR

To achieve effective and transparent internal communication, it is crucial to have the right tools. This is where Sesame HR comes into play, a specifically designed internal communication software to improve interaction and information flow within companies.

With Sesame HR, leaders can share significant updates instantly and accessibly, ensuring that all team members receive the same information, no matter their location or role.

In addition, this internal communication tool allows for an open feedback channel where employees can express their opinions, ask questions, and participate in the decision-making process clearly and directly.

By integrating Sesame HR into the internal communication ecosystem, companies increase transparency and facilitate collaboration, optimize workflows, and strengthen organizational culture.

Do you want to discover how to achieve good transparency in communication? Do it with the 14-day free trial of Sesame HR!

HR professional with experience in building strong 𝐜𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐯𝐞 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐢𝐞𝐬 among HR leaders. As the founder of the 𝐇𝐑 𝐂𝐥𝐮𝐛 and 𝐇𝐑 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲, I leverage my 15+ years of experience to enhance the professional landscape for HR leaders.

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tiagosantos

HR Content Specialist